Interactions nabs $56 million to improve your automated customer service experience

man listening iphone As the world turns, customer service seems to evolve much more slowly than most all other services. The problems that induce more hair-pulling and teeth-gnashing than solutions only seeming to be further abstracted by bad tech and the customer is these days left hanging up the phone after cussing out a robot.
For how much effort has been paid to stepping up the subpar quality of Siri and… Read More